PUREFIELD Refund Policy

Introduction

Welcome to PUREFIELD. We value your satisfaction and strive to process refunds transparently and efficiently.

Eligibility for Refunds

Refunds may be considered under the following conditions:

• Product is defective or damaged upon arrival.
• The incorrect product was sent.
• Request is made within 30 days of purchase.

Refund Process

To initiate a refund, please complete the following steps:

1. Contact our support team at [email protected] with your order details.
2. Provide evidence of the issue (photos, description).
3. Ship the item back to us using a trackable method.

Exceptions

Certain items are non-refundable, including:

• Items on sale or clearance.
• Opened or used perishable goods.

Processing Time

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected] or call us at +234 123 456 7890.